Frequently asked questions

Every formula is manufactured in a US-based, FDA-registered, GMP-certified facility. GMP (Good Manufacturing Practice) covers how ingredients are sourced, tested, blended and packaged, and it is the standard we hold every product to.

One standard: peer-reviewed evidence. We look for ingredients with human research behind them, at the forms and doses that research used. If we cannot point to the evidence, it does not go in the bottle.

Yes. The Supplement Facts panel on every product page lists each active ingredient with its amount per serving. Where a Daily Value exists we show the percentage, and we name strains and forms (for example magnesium glycinate, vitamin K2 as MK-7) rather than hiding them behind a blend name.

It varies by formula, so please read the Supplement Facts and the Other ingredients line on each product page. Omega-3 Fish Oil contains fish (anchovy) and a gelatin softgel, and Collagen Complex is animal-sourced. Most capsule products use a vegetable (hypromellose) or pullulan capsule. Allergen statements appear on each label.

Dietary supplements support the normal functioning of the body. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. We keep our language on the right side of that line on purpose, because that is what the evidence allows us to say.

A stack is a small set of formulas chosen to work together around one goal, such as Sleep & Calm or Heart Health. Each stack has two core products and a few supporting ones. You can buy the whole stack, start with the core pair, or pick individual products.

Seven quick questions about your goal, your experience with supplements, your diet and a few safety checks. The quiz matches you to one of nine stacks, filters out products that do not fit your diet, flags anything you should check with a provider first, and suggests a Starter or Full option. It takes about two minutes and you can start it here.

Several formulas appear in more than one stack (Magnesium Glycinate and Omega-3 Fish Oil, for example), so combining stacks can mean doubling up. If you want to work on two goals, take the quiz, pick one primary stack and add individual products from the second. If you take prescription medication, ask your healthcare provider before combining supplements.

Choose the subscribe option on a product page, pick how often you want it delivered, and we ship it on that schedule at the subscription price. You stay in control: change the frequency, skip a delivery, pause or cancel whenever you like.

Log in to your account and open Manage Subscription. From there you can change the delivery date or frequency, swap products, skip the next order, pause, or cancel. Changes made before an order is processed apply to that order.

Yes. You receive a reminder email before each renewal, and the card on file is charged when the order is created. You can update your payment method from the same Manage Subscription page.

Orders are processed within 1 to 2 business days and you receive a tracking number by email as soon as your parcel ships. Delivery time then depends on the shipping method you chose at checkout and your location. During peak seasons or promotions processing can take a little longer.

We ship across the United States and to select international destinations. Available options and costs are shown at checkout before you pay. For international orders you may be responsible for customs duties, taxes or fees charged by your country.

Because supplements are consumable, we do not accept returns of opened or unopened product. If anything arrives damaged or goes missing in transit, email info@kikaboni.com within 3 days of delivery with your order number and a photo, and we will send a replacement or refund it. Refunds are processed the same day we confirm the issue; replacements ship within 1 to 3 business days.

We start processing quickly, so contact us as soon as possible at info@kikaboni.com with your order number. If the order has not shipped yet we will do our best to adjust or cancel it.

Anyone who is pregnant, nursing or trying to conceive, anyone taking prescription medication (especially blood thinners), anyone with a diagnosed medical condition, and anyone with surgery scheduled in the next two weeks. Our products are for adults 18 and over. When in doubt, ask your provider and bring the Supplement Facts panel with you.

Yes, some can. Examples include omega-3s and vitamin K2 with anticoagulants, magnesium with certain antibiotics, and botanicals such as ashwagandha, ginkgo or 5-HTP with prescription medication that acts on the nervous system. The quiz flags the most common cases, but it is not a substitute for your provider's advice.

In a cool, dry place with the lid closed, out of reach of children. Do not use a product if the safety seal is damaged or missing, and do not exceed the suggested use on the label.